How it works
Common Problems When Logging In and How to Fix Them
Sometimes, you might face problems logging in. Here are some common issues and how to fix them:
- Wrong Username or Password: Double-check that you entered your email or username and password correctly. If you forgot your password, click on “Forgot Password” and follow the instructions to reset it.
- Account is Locked: If you try to log in many times with the wrong password, your account might get locked temporarily. Wait for a few minutes and try again. If you still can’t access your account, contact Diwa Lucky customer support for help.
- Internet Connection Problems: Restart your Wi-Fi or mobile data if needed. A good internet connection is important for successful login.
- Browser or App Errors: Clear your browser’s cache or update the app to the latest version. This can fix many login errors and improve performance.